This Privacy Policy explains how Disney Vacation Club (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our website and services. Your privacy is important to us.
1. Information We Collect
We may collect the following categories of personal information:
- Identity & contact data (name, email address, phone number, postal address)
- Booking & transaction data (travel preferences, booking history, payments, vouchers)
- Technical & usage data (IP address, browser type, device type, pages visited, cookies)
- Other voluntary information you provide (feedback, survey responses, support queries)
2. How We Use Information
We use your information for purposes including:
- To send marketing communications (if you consent or as permitted by applicable law)
- To process bookings, payments, and issue vouchers or confirmations
- To communicate with you about your booking, changes, support, and alerts
- To personalise your experience, offers, and recommendations
- For internal operations, analytics, quality control, fraud prevention
3. Sharing & Disclosure
We may share your information with:
- Third-party service providers (payment processors, IT/hosting, analytics)
- Hotel, resort, airline or travel operators to fulfill your booking
- Affiliates, business partners, or vendors as necessary to deliver services
- Authorities or legal bodies, when required by law or to protect rights or safety
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable you to navigate our site and use features
- Remember your preferences (language, region, login status)
- Collect analytics data on usage, performance, and interactions
- Support marketing and advertising activities (with your consent where required)
You can disable or manage cookies via your browser settings, but some functions of the site may be impacted.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. We may anonymize or delete data when no longer needed.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or obtain a copy of personal data we hold about you
- Correct or update inaccurate or incomplete data
- Request deletion or erasure of your data (subject to legal exceptions)
- Object to or restrict certain processing (e.g. marketing)
- Withdraw consent where processing relies on consent
- Request portability of your data in a structured format
To exercise these rights, contact us at support@disneyvacationclub.in. We may need to verify your identity before fulfilling certain requests.
7. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration or destruction. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children without parental consent. If you discover we’ve collected data from a child, please contact us to remove it.
9. International Transfers
Your data may be transferred to, stored, or processed in locations outside your country (e.g. hosting servers). In such cases, we ensure appropriate safeguards and compliance with data protection laws.
10. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted here with the revised effective date. Your continued use of our site after changes implies your acceptance.
11. Contact Us
| Company | Disney Vacation Club |
|---|---|
| Registered Address | Shop no 6, Swami Market, Shona Road, Gurgaon, Haryana 122001 |
| support@disneyvacationclub.in | |
| Phone | +91-9211698665 |